Ajna Yoga Policies
(Click “+” to expand sections for further details)
General
1. The studio will be open 15 minutes before and after class for clients to enter and exit.
2. All classes will have a maximum number of 14 spots available.
3. You must sign up for class ahead of time.
4. Washrooms will be available for use during in-person classes. We ask that each person follows a sanitizing protocol after use. This protocol will be clearly outlined with on a posted sign inside the washroom and products will be provided.
Procedure for Fire Safety:
- Ajna Yoga ensures that adequate fire suppression equipment is available as needed in the studio. A qualified inspector inspects all fire suppression equipment at least annually.
- Ajna ensures that all employees receive training in the operation of the fire suppression equipment and in the school fire evacuation procedures.
- The designated safety officer at Ajna are responsible for preparing emergency exit instructions and route maps.
- In the event of a fire emergency, the Office Administrator at Ajna will dial 911 and advise the fire department of the location of the school. They will provide details of the type of fire (if known) and the location of the fire within the grounds.
- Ajna staff will advise the students and staff to evacuate the building.
- Instructors will take the students out to the main parking lot-meeting point, ensuring the he or she has a class list with them. At the main parking lot meeting place the instructor will check off the students present against the list of students in attendance that day and will immediately advise the Front desk if anyone is missing.
- The On-Site Administrator at Ajna between fire officials and students/employees during the emergency. If necessary, the On-Site Administrator will authorize school closure.
- No student or employee will re-enter the campus until the fire officials have authorized re-entry.
Procedure for Earthquake Safety:
- The On-Site Administrator ensures that adequate precautions are taken throughout the campus to ensure that injury due to falling or unstable items during an earthquake is limited. This may include securing file cabinets to walls and providing lipped shelving for books or binders that are located at or above head-level.
- The On-Site Administrator ensures that all employees receive training in the school earthquake evacuation procedures.
- Ajna Yoga is responsible for preparing and posting emergency instructions and exit route maps in each classroom at the Inn with the exit from that room specifically noted in a coloured highlight.
- In the event of an earthquake emergency, all staff and students will take cover and remain under cover until the shaking stops.
- When it is deemed safe to do so, the On-Site Administrator will advise all employees to evacuate the studio.
- Instructors will escort their students to the main parking lot, ensuring that he or she takes the class list with them. At the main parking lot the Instructor will check the students present against the list of students in attendance that day and will immediately advise the On-Site Administrator if anyone is missing.
- The On-Site Administrator will act as a liaison between rescue officials and students/employees during the emergency. If necessary, the On-Site Administrator will authorize school closure.
- No student or employee will re-enter the campus until the rescue officials have authorized re-entry.
Position Responsible for Administering this Policy: Senior Educational Administrator
Policy:
Ajna Yoga is committed to ensuring that its learning environment promotes the respectful and fair treatment of all students. Ajna Yoga acknowledges that it is responsible to provide a safe environment for students to feel treated respectfully and fairly fostering a positive learning environment. Faculty and staff are expected to lead by example demonstrating appropriate behavior, treating others with respect and refusing to tolerate any inappropriate behavior or activities listed below.
While engaged in programs of the Ajna Yoga College the following activities and behaviors are prohibited:
- Harassment
- Bullying
- Intimidation
- Discrimination
Ajna Yoga understands bullying, harassment, intimidation, or discrimination as any gesture or written, verbal or physical act that takes place at Ajna Yoga that:
- Is motivated by any actual or perceived characteristics, such as race, color, religion, ancestry, national origin, gender, sexual orientation, gender identity and expression, or a mental, physical or sensory illness or disability; and
- A reasonable person should know that the act(s) will have the effect of harming a person or damaging the person’s property, or placing a person in reasonable fear of harm to her/his person or damage to her/his property; or
- Has the effect of insulting or demeaning any person or group of people in such a way as to cause substantial disruption in, or substantial interference with, the orderly operation of any Ajna program or activity.
If under any circumstances, a prohibited activity occurs, the following outlines the process for addressing the activity:
- A student may report their concerns in a safe, private environment to the Senior Education Administrator.
- The Senior Education Administrator will consider a variety of factors including the severity of the circumstances and recommend a course of action to the Owners/Directors.
- The Owners/Directors will determine which course of action or punishment is necessary. Penalties may include warnings, counseling or expulsion from a program or dismissal.
- The Senior Education Administrator will create a written report of any course of action or punishment that is determined as necessary by the Owners/Directors.
- A copy of this report will be shared with the student who contravened the “Ajna Respectful Treatment of Student Policy”.
- The original report will be placed in the Student File and recorded in any other Ajna Yoga file as appropriate.
Position Responsible for Administering this Policy: Senior Educational Administrator
Ajna Yoga is committed to the prevention of and appropriate response to sexual misconduct.
Sexual misconduct is unlawful. Ajna Yoga does not tolerate sexual misconduct in any form. Every student, staff and faculty member has a responsibility to ensure that sexual misconduct does not occur.
Ajna Yoga wishes neither to engage in victim-blaming or rushing to judgment. Therefore, without judgment, we refer to anyone who reports that s/he has experienced Sexual Misconduct as a “Complainant” and to anyone who reportedly has engaged in Sexual Misconduct as a “Respondent”.
Anyone found to have engaged in sexual misconduct towards a student or other person at Ajna Yoga will be subject to disciplinary action that may include an apology, counseling, or dismissal.
Reports of sexual misconduct will be treated promptly, seriously and confidentially. Complainants have the right to have a supporter or representative chosen by them involved in the process. They also have the option to stop the process at any time.
The Respondent also has the right to have a supporter or representative chosen by them present when s/he responds to the allegations made.
Complicity, understood as assisting, facilitating, or encouraging the commission of a violation of this Policy as well as retaliation are also violations of this policy. Ajna Yoga understands retaliation as acts or attempted acts for the purpose of interfering with any report, investigation, or proceeding under this Policy, or as retribution or revenge against anyone who has reported Sexual Misconduct or who has participated (or is expected to participate) in any manner in an investigation, or proceeding under this Policy.
Sexual misconduct includes (but is not limited to) the following:
- Sexual assault;
- Sexual exploitation;
- Sexual harassment;
- Stalking;
- Indecent exposure;
- Voyeurism;
- The distribution of a sexually explicit photograph or video of a person to one or more persons other than the person in the photograph or video without the consent of the person in the photograph or video and with the intent to distress the person in the photograph or video;
- The attempt to commit an act of sexual misconduct; and
- The threat to commit an act of sexual misconduct.
The process for making a complaint about sexual misconduct is as follows:
- All complaints about sexual misconduct involving a student, staff or faculty should be brought forward to the Senior Educational Administrator who will act as the Complaint Coordinator.
- A complaint can be brought forward by a student, a staff, or a faculty member
- A complaint can be brought forward in writing or verbally. If a report is made verbally, the Complaint Coordinator will request a written statement by the complainant.
- Ajna Yoga will seek to protect the privacy and confidentiality of the individuals involved in any report of alleged Sexual Misconduct to the extent possible and allowed by law.
- In addition to internal reporting, Ajna Yoga strongly encourages anyone who believes they have experienced a sexual assault (or any other crime) to make a report to local law enforcement. Collection and preservation of evidence relating to the reported sexual assault is essential for law enforcement investigations, so prompt reporting of the incident to law enforcement is especially critical. The Complaint Coordinator will, upon request, assist an individual in making a report to law enforcement as necessary and appropriate.
- Ajna Yoga will honor a Complainant’s request not to report the matter to local law enforcement UNLESS we have a reasonable basis to believe that the safety and security of students, staff, or faculty members is at risk.
- Ajna Yoga does not limit the time frame for reporting under this Policy, although a delay in reporting may impact its ability to take certain actions.
- Other Code of Conduct Violations: Ajna Yoga encourages anyone who participates in activities at Ajna Yoga who has been the victim of Sexual Misconduct to come forward. Nobody should not be discouraged from reporting such incidents because they fear discipline for their own violations of the Code of Conduct or other Ajna Policies.
The process for responding to a complaint of sexual misconduct is as follows:
Ajna Yoga encourages victims of Sexual Misconduct to talk to somebody about what happened – so they can get the support they need and allowing Ajna Yoga to respond adequately.
The Complaint Coordinator:
- Ensures both parties understand their rights and responsibilities under the policies of Ajna Yoga.
- Offers accommodation as an initial response to the Complainant that may include changes to their schedules, allowing withdrawal from or retaking a class without penalty or any other confidential support as appropriate.
- Arranges a meeting with the responder to discuss the concern(s) within seven (7) days of receiving the complaint. If the alleged conduct is of such a serious nature that an immediate dismissal or intervention may be warranted the Complaint Coordinator meets with the Respondent as soon as possible. An extension of time may be necessary if witnesses are unavailable or uncooperative or due to other extenuating circumstances beyond the control of the Complaint Coordinator.
The Complaint Coordinator:
- May impose an interim suspension on the Respondent pending the resolution of an alleged violation when Ajna Yoga determines, in its sole discretion, that it is necessary in order to protect the safety and well-being of clients, staff, or faculty of Ajna Yoga.
- Conducts further inquires or investigations as necessary to determine whether the concerns are substantiated
Rights of the Complainant in the Investigation Proceedings:
- If the Complainant is willing to participate in the review and investigation process, Ajna Yoga will proceed.
- If the Complainant requests a confidential investigation, Ajna Yoga will seek to protect the privacy and confidentiality of the Complainant to the extent possible and allowed by law. Ajna Yoga will consider this request by weighting its responsibility to provide a safe and non-discriminatory environment.
- If a confidential investigation is requested and agreed to, Ajna Yoga will investigate without revealing the name of the Complainant in any interview or email and will not ask questions that inadvertently or reasonably could reveal the identity of the Complainant.
- If the Complainant asks that the report of sexual misconduct not be pursued, Ajna Yoga will consider the interests of the Complainant, students, staff, and faculty of Ajna Yoga, law enforcement, and/or other appropriate interests under the circumstances. Ajna Yoga will make a final decision on the investigation, and notify the Complainant promptly.
Investigation Procedure
- The Complaint Coordinator in consultation with the Owners/Directors of Ajna Yoga will determine, who conducts the investigation. Depending on the circumstances this may be a person outside Ajna Yoga.
- The investigator will separately interview both Complainant and Respondent. Both parties will be able to provide evidence and suggest other witnesses to be interviewed. The investigator may interview other relevant witnesses and review any other available relevant evidence. Both the Complainant and Respondent can have another individual present during their own respective interviews.
- The Investigator in consultation with the Complaint Coordinator and the Owners/Directors of Ajna Yoga will seek to conclude the proceedings as soon as practical without compromising the quality of the investigation.
The process for making a report of sexual misconduct is as follows:
- The findings of the investigation are documented in writing.
- The Complaint Coordinator in consultation with the Owners/Directors as appropriate will make a determination of whether a violation of the Sexual Misconduct Policy or any other policy has occurred. Their findings may:
- Determine that the concern(s) were not substantiated;
- Determine that the concern(s) were substantiated, in whole or in part, and either:
- Give the Respondent a warning, setting out the consequences of further misconduct;
- Set a probationary period with appropriate conditions; or
- Recommend the dismissal of the Respondent
- The Complaint Coordinator prepares a written summary of the determination. A copy shall be given to the Respondent.
- A copy will also be placed in Ajna Yoga’s appropriate files, including student files.
- The Complainant will be notified in writing of the outcome of the investigation and of the sanctions imposed, if any.
The Process for responding to a report of sexual misconduct is as follows:
The Complaint Coordinator will:
- Prepare a written warning or probationary condition if that was the outcome of the complaint investigation and co-signs it with the involved person (the respondent). A copy of this signed letter is provided to the involved person and placed in their student file or other appropriate file.
- Meet with the Respondent, if the recommendation is dismissal to inform them in person.
Appeal Process:
- If the Complainant or Respondent is a student, they may appeal the outcome determination by written appeal to Owners/Directors within 15 business days of notification of the outcome. An appeal may be made based only on one or more of the following reasons:
- New and significant evidence appeared that could not have been discovered by the complainant or respondent before or during the original investigation and that could have changed the outcome.
- The finding was not supported by reasonable grounds or adequate consideration of the circumstances.
- Disproportionate Sanctions: The sanctions were disproportionate to the findings.
- The appeal must be made in writing requesting review of the conduct decision or sanction and explaining in detail the basis for the appeal. The Owners/Directors will notify the non-appealing party of the request for an appeal. Within five business days of receipt of the notice, the nonappealing party may submit a written statement to be included in the case file. The appeal may proceed without the non-appealing party’s written statement, if it is not submitted within the designated time limit.
- The Owners/Directors will endeavor to make a determination of the appeal within 15 business days of receipt with their decision being final.
In-person classes and Studio Workshop Policies
- Payment for all classes and workshops must be received prior to booking the class to ensure your spot
- Ajna will provide a 100% refund for classes and workshops cancelled by the studio.
- If a registrant cancels a workshop with more than 24 hours notice, a refund or credit will be issued minus a 10% admin fee.
- If a registrant cancels a class with less than 3 hours notice or does not show up, no refund will be issued.
- Refunds or credits will not be issued for missed classes or workshops.
- Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.
- All emails and newsletters from our sites allow you to opt out of further mailings.
- Ajna Yoga will never sell trade, rent, exchange, or otherwise share your personal information with any other person, company, or organization.
Retreat Policies
- Ajna will provide a 100% refund for retreats cancelled by the studio.
- If a registrant cancels their booking on a a retreat 30 days or more before the first day of the retreat, they will be issued a full refund less the amount of the deposit.
- If a registrant cancels their booking on a a retreat less than 30 days before the first day of a retreat, no refund will be issued.
Teacher Training College Policies
Procedure:
- All inquiries are directed to the admission representative.
- Once the student has decided on a program of study, the admission representative reviews the admission criteria for the program with the student to ensure that he/she meets all of the criteria.
- The admission representative obtains evidence (refer to each program’s admissions requirements) from the student that he/she meets all of the program’s admission criteria and places the evidence in the student file. The admission criteria can not be waived by either the school or the applicant.
- After receiving evidence that the prospective student meets all of the admission criteria, the admission representative prepares a Student Enrollment Contract and sends this, along with the Student Handbook to the prospective student so the prospective student can review the policies that will affect the student during his/her completion of the program of study and to review the contract.
- If the Senior Education Administrator and the prospective student agree on a financial arrangement, they sign the contract and the student receives a copy of the signed contract.
Before you enroll at a certified private training institution, you should be aware of your rights and responsibilities. You have the right to be treated fairly and respectfully by the institution.
For all full career training programs:
You have the right to a student enrolment contract that includes the following information:
-
- Amount of tuition and any additional fee for your program
- Refund policy
- If your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided
- Whether the program was approved by PTIB or does not require approval.
Make sure you read the contract before signing. The institution must provide you with a signed copy. You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
You have the right to make a claim to PTIB for a tuition refund if:
-
-
- Your institution ceased to hold a certificate before you completed an approved program
- You were misled about a significant aspect of your approved program.
-
You must file the claim within one year of completing, being dismissed or withdrawing from your program. For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student.
-
-
- To maintain student records as required by PTIB.
- To maintain student records as required by SABC (accredited schools).
- To keep students/graduates informed of activities of the school.
- To issue T2202As in accordance with Canada Revenue Agency.
-
Students’ personal information is not used for any other purpose.
For all full career training programs:
Ajna Yoga retains the full student file for a period of seven (7) years following the student’s withdrawal, dismissal or graduation. After seven years, the full student record is destroyed using a secure destruction method.
Ajna Yoga uploads a copy of the students’ contract, transcripts and credential (if any) to an approved third-party vendor. These records are retained for a period of fifty-five (55) years by the third-party vendor.
Procedure for maintaining student files:
-
-
- Student personal information is collected throughout the student’s attendance at the institution. All required information regarding the student is placed in the student file.
- Student files containing personal information are safely stored in locking file cabinets and access to the student files is limited to the appropriate administrative staff, the Senior Education Administrator, and the School Owner.
- When a student leaves the school either by withdrawal, dismissal or graduation a transcript is prepared showing the marks achieved in the courses completed. If the student has completed all courses within the program of study, a program credential is also prepared. These documents are signed by the School Owner and copies of the signed documents are placed in the student file.
- Within 30 days of the student leaving school, copies of the Enrolment Contract, Transcript and Diploma for full career training programs are sent to the third-party vendor for long term storage.
- After documents are sent for long term storage, the full student file is placed in “inactive” student storage for one year.
- At the end of one year, the student file is placed in “closed” storage for a further six years.
- At the end of the seven year period, the full student file may be destroyed using a secure destruction method.
-
Procedure for student access to the information on file:
-
-
- Students wishing to access the information in the student file must make the request in writing.
- The Senior Educational Administrator will meet with the student to review the file and will provide copies of any document the student requests.
- The student will pay $0.25 per page for the documents copied for him/her.
-
Procedure for authorizing release of information:
-
-
- If a student wishes to authorize a third party to access information in his/her student file, he/she must do so in writing.
- The school will not release information to any person other than people authorized by the student to access information unless required to do so by legislation, a subpoena, court order or if release of information is necessary as part of an ongoing police investigation.
-
Regular attendance is required by students in order to acquire all of the knowledge and skills necessary to complete the Ajna Yoga Teacher Training program successfully.
Students must:
-
-
- Attend 100% of the program in order to graduate from the program unless due to illness.
- Students are expected to be at school and ready to start on time.
- If a student misses a class, they must notify the school. They can email the instructor and / or Michelle Schroeder or Jules Payne or call the school directly.
- • If a student missed a class, they will either have to re-take part of the module (the missed hours) the next time the module runs, or watch the recording from those missed hours and complete a make-up assignment will be provided by the instructor. This will be discussed with the student once the college is informed about the missed time, so that the student is clear about the expectations from the college.
- If a student does not actively complete modules in the program for more than 1 year, they will be dismissed from the program.
-
Procedure:
-
-
- 1. No cash above the amount of $2,000 will be accepted from a single student for tuition payments.
-
- Receiving a notice of withdrawal from a student
- Receiving a copy of refusal of a study permit
- Providing a student with a notice of dismissal
- Receiving an order from the registrar to issue a refund because a student was admitted in an approved program without meeting the admission requirements.
- The date on which the first 30% of the program would have been completed, if a student did not attend the first 30% of the program.
*see below tables for refund details
Before program start date, institution receives a notice of withdrawal: | Refund Due |
---|---|
| 100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
| Institution may retain up to 10% of tuition, to a maximum of $1,000. |
| Institution may retain up to 20% of tuition, to a maximum of $1,300. |
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal: | Refund Due |
---|---|
After the program start date, and up to and including 10% of instruction hours have been provided. | Institution may retain up to 30% of tuition. |
After the program start date, and after more than 10% but before 30% of instruction hours have been provided. | Institution may retain up to 50% of tuition. |
Institution receives a refusal of study permit (applies to international students requiring a study permit): | Refund Due |
---|---|
Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:
| 100% tuition and all related fees, other than application fee. |
The policy applies to all Ajna Yoga instructors who are currently employed regardless of employment type and includes salaried, contract, full-time and part-time instructors.
Procedure for accessing professional development:
-
-
- Either the instructor or the institution may identify an area for development. This may be done during a performance review or at any other time.
- The institution or instructor may identify an opportunity for development. The opportunity for development may include (but is not limited to) continuing education provided by our institution.
- If the institution has identified the development opportunity, the Senior Educational Administrator discusses the opportunity with the Instructor. If the Instructor identifies the opportunity, he or she discusses the opportunity with the Senior Educational Administrator.
- The Instructor takes steps to enroll or register for the opportunity and pays any fee related to enrolment or registration, retaining a receipt for the amount paid.
- The Instructor undertakes the study associated with the development opportunity and, upon successful completion of the development opportunity, provides evidence of successful completion to the Senior Educational Administrator along with a copy of the receipt for any payment made with respect to the development opportunity.
- The Senior Educational Administrator prepares and submits a request for a cheque payable to the Instructor for one-half of the total payments made with respect to the development opportunity and places the evidence of successful completion on the instructor’s employee file.
- The Instructor prepares a summary of his or her learning and presents it to other instructors at the next staff meeting.
- Any text book or other learning materials received during the course of completing the development opportunity become the property of the institution and may become a part of the institution’s student resources.
- In the event that the instructor does not successfully complete the development opportunity, he or she is not entitled to reimbursement of any portion of the payments made with respect to the learning opportunity.
-
Position Responsible for Administering this Policy: Senior Educational Administrator
1. This policy governs complaints from students respecting Ajna Yoga and any aspect of its operations.
2. A student who makes or is otherwise involved in a complaint will not be subject to any form of retaliation by the institution at any time.
3. The process by which the student complaint will be handled is as follows:
Procedure for Student Disputes:
- Student complaints must be made in writing.
- When a concern arises, the student should address the concern with the staff member most directly involved. If the student is not satisfied with the outcome at this level, the student should put his/her concern in writing and deliver it to the Senior Educational Administrator (Jules Payne jules@ajnayoga.ca). If the Senior Educational Administrator is absent or is named in a complaint, the student must provide the complaint to the Administrative Assistant (Michelle Schroeder michelle@ajnayoga.ca).
- The Senior Educational Administrator will arrange to meet with the student to discuss the concern and desired resolution within 10 school days of receiving the student’s written concern, or as soon as practicable. The student making the complaint may be represented by an agent or a lawyer.
- Following the meeting with the student, the Senior Educational Administrator will conduct whatever inquiries and/or investigations are necessary and appropriate to determine whether the student’s concerns are substantiated in whole or in part. Those inquiries may involve further discussion(s) with the student either individually or with appropriate (institution’s) personnel.
- The necessary inquiries and / or investigations shall be completed no later than 10 school days following the receipt of the student’s written concerns. The Senior Educational Administrator will do one of the following within 10 days of receiving the student’s written concerns:
a) Determine that the student’s concerns are not substantiated; or
b) Determine that the student’s concerns are substantiated in whole or in part;
c) Determine that the student’s concerns are frivolous and vexatious. - The student and the institution’s personnel involved shall receive a written summary of the above determination. A copy of all documentation relating to every student’s complaint should be signed by all parties. A copy shall be given to the student, a copy will be placed in the school’s Student Conduct File, and the original will be placed in the student file. Written reasons for the determination will be provided to the student.
- If it has been determined that the Student’s concerns are substantiated in whole or in part the Senior Educational Administrator shall include a proposed resolution of the substantiated concern(s).
- If the student is not satisfied with the determination of the Senior Educational Administrator, the student must advise the Senior Educational Administrator within 48 hours of being informed of the determination. The Senior Educational Administrator will immediately refer the matter to the Owner of the Institution. The Owner of the institution will review the matter and meet with the student within 5 school days.
- The Owner of the institution shall either confirm or vary the determination of the Senior Educational Administrator. At this point the School’s Dispute Resolution Process will be considered exhausted.
- If the issue is of a serious nature the Owner of the School may, in his/her sole discretion and cost, engage the services of a third party mediator to assist in the resolution of the dispute.
- If the student is or was enrolled in an approved program, is dissatisfied with the determination, and has been misled by the institution regarding any significant aspect of that program, he or she may file a complaint with the Private Training Institutions Branch (http://www.privatetraininginstitutions.gov.bc.ca).
- The entire dispute resolution process will be complete within in a 30 days time frame, including any appeals or meditation process.
2. If the student is not satisfied with the outcome of his/her appeal to the instructor, he/she should submit a written appeal to the Senior Educational Administrator.
3. The Senior Educational Administrator will obtain a copy of the mid-term or final assessment from the instructor and will have the assessment re-marked by another instructor.
4. If the assessment achieves a higher grade on re-mark, the higher grade will be assigned to the student. If the assessment achieves a lower grade on re-mark, the original grade will be retained.
5. If a grade appeal is reviewed by the Senior Educational Administrator, the grade assigned following the re-mark and review will be final and cannot be appealed further.
“Student” is defined as including prospective students as well as those currently registered or enrolled in any (institution) programs or activity.
The Code of Conduct Students are expected to follow include:
-
-
- Attend school in accordance with the Attendance Policy.
- Treat all students and staff with respect.
- Refrain from any disruptive or offensive classroom behavior.
- Dress according to the school’s dress code as outlined in the Student Handbook.
- Refrain from cheating or plagiarism in completing class assignments.
- Treat school property with respect.
- Refrain from bringing weapons of any kind (i.e. knives, guns) to school.
- Complete all assignments and examinations on the scheduled completion dates.
- Refrain from bringing any alcohol or any prohibited mood altering substances to the Institution.
- Refrain from making inappropriate remarks concerning another student or staff’s ethnicity, race, religion or sexual orientation.
- Any other conduct which is determined to be detrimental or damaging to the other students, staff members or the Institution.
-
Any of the following, if substantiated, will result in immediate dismissal without a warning letter or probationary period:
-
-
- Sexual assault.
- Physical assault or other violent acts committed on or off campus against any student.
- Verbal abuse or threats.
- Vandalism of school property.
- Theft.
-
Students who do not meet the expected code of conduct will be subject to the procedures outlined below which may include immediate dismissal from the institution depending on the severity of the misconduct.
Concerns related to a student’s conduct shall be referred to the Senior Educational Administrator to process in accordance with this Policy.
Procedure:
-
-
- All concerns relating to student misconduct shall be directed to the Senior Educational Administrator. Concerns may be brought by staff, students or the public.
- The Senior Educational Administrator will arrange to meet with the student to discuss the concern(s) within 5 school days of receiving the complaint. If the alleged conduct is of such a serious nature that an immediate dismissal may be warranted the Senior Educational Administrator will meet with the student as soon as practicable.
- Following the meeting with the student, the Senior Educational Administrator will conduct whatever further inquiry or investigation is necessary to determine whether the concerns are substantiated.
- Any necessary inquiries or investigations shall be completed within 5 school days of the initial meeting with the student.
- The Senior Educational Administrator will meet with the student and do one of the following:
- Determine that the concern(s) were not substantiated;
- Determine that the concern(s) were substantiated, in whole or in part, and either:
- Give the student a warning setting out the consequences of further misconduct;
- Set a probationary period with appropriate conditions; or
- Recommend that the student be dismissed from the Institution.
- The Senior Educational Administrator will prepare a written summary of the determination. A copy shall be given to the student, a copy will be placed in the school’s Student Conduct File, and the original will be placed in the student file.
- If the student is issued a warning or placed on probation, the Senior Education Administrator and the student both sign the written warning or probationary conditions and the student is given a copy. The original document is placed in the student’s file.
- If the recommendation is to dismiss the student, the Owner of the school will meet with the student to dismiss him/her from study at the school. The Owner of the school will deliver to the student a letter of dismissal and a calculation of refund due or tuition owing, depending on the status of the student’s financial account with the school.
- If a refund is due to the student, the head of school will ensure that a cheque is forwarded to the student within 30 days of the dismissal.
- If the student owes tuition or other fees to the school, the head of the school will undertake the collection of the amount owing.
-
Foundations
Mission
“Ajna Yoga provides in-depth Yoga Teacher Training to provide graduates with the necessary tools to build their careers as Professional Yoga Teachers and Yoga Therapists. Our 240-Hour (Level 1), 300-Hour (Advanced Teacher of Therapeutic Yoga) and 800-Hour (Accredited Yoga Therapist) courses combine lectures, asana classes, workshops and teaching mentorships, taught by experts in the field. Ongoing graduate support and advanced education are our highest priorities as our community of professional yoga teachers grow.
The 800-Hour Yoga Therapy Program is integral to our mission as a college. We developed the 800-Hour Yoga Therapy Program to offer our students the most advanced and widely recognized professional qualifications available. Having an IAYT (International Association of Yoga Therapists) accredited yoga therapy program enables us to support our students and graduates to be part of the growing professionalization of yoga therapy. Our college is also registered with the British Columbia Ministry of Advanced Education as a Private Careers College and with the Canadian Federal Government as a recognized career program. These additional designations support our students’ learning and protects their rights as students.”
Principles
Ajna Yoga Therapy Program strives to incorporate the ethical principles of the yamas and the niyamas in its teachings, conduct and behavior within its school community including faculty, staff, students and clients. The yamas involve ethical behavior towards others: Acting with care (ahimsa), speaking the truth in the service of all (Satya), behaving honestly (Asteya), being wise and caring in sexual conduct (Brahmacharya), accepting only that which is freely given (Aparigraha). The niyamas demonstrate inner values and ethical aspirations: Purity (Saucha), contentment with what is (Santosha), discipline (Tapas), study of the self (Svadhyaya) and surrender to the Divine/Life-force (Ishvara-Pranidhana)
Values
Ajna Yoga provides in-depth Yoga Teacher Training to ensure graduates possess the necessary tools to build their careers as Yoga Therapist. We foster commitment to responsible and ethical practice, to professional and personal growth, and to the ethical and professional standards set by the IAYT.
Ajna Yoga, and its school community, commit to ensuring that its learning environment promotes the respectful and fair treatment of community members including faculty, staff, students and clients. Ajna Yoga acknowledges that it is responsible to provide a safe environment for students to feel treated respectfully and fairly fostering a positive learning environment. Faculty and staff are expected to lead by example demonstrating appropriate behavior, treating others with respect and refusing to tolerate any inappropriate behavior or activities.
Definitions
Client: A person who attends classes or sessions offered by Ajna Yoga College Students at the premises of Ajna Yoga.
Faculty: A person who has a teaching contract to teach any of the program requirements of the 800-Hour Accredited Yoga Therapy Program with Ajna Yoga Inc.
Member of the school community: Faculty, staff, students, and clients of the 800-Hour Accredited Yoga Therapy Program.
Senior Education Administrator: The School Director responsible to oversee all aspects of administration relating to the educational components as set out by the certification/accreditation standards of both the IAYT and the Private Training Institute Branch of British Columbia.
School Director: The two owners of Ajna Yoga Inc. jointly acting as School Directors.
Staff: A person contracted by Ajna Yoga Inc. to perform administrative duties relating to its operations and the program delivery of the Ajna Yoga College.
Student: A person who is attending Ajna Yoga College and has a signed contract with Ajna Yoga Inc. for the 800-Hour Yoga Therapy Program.
Standards of Conduct
All members of the school community are expected to follow the standards of conduct outlined below, unless they do not apply to their responsibilities as a member of the school community or their relationship with the Ajna Yoga College.
In case that standards of conduct are applicable to some members of the school community specifically, they are outlined accordingly.
Attendance:
-
-
- Regular attendance and punctuality are expected from the entire school community.
- Students are required to attend 100% of the program in order to graduate. Students are expected to be at school early enough to be ready to start on time.
- Faculty are required to attend all commitments they made. In addition, they are expected to allow sufficient time before and after class to set up/close down and engage with arriving students.
- Unexcused absences by students, staff and faculty are unacceptable.
- Unexcused absences will be followed up by faculty, the Senior Education Administrator or one of the School Directors and may lead to the termination of the contract in place with Ajna Yoga.
- If a student feels he/she cannot complete the program due to medical reasons or personal problems, he/she should meet with one of the School Directors. Appropriate choices can be made through discussion and mediation with the Director.
- Clients are expected to honor their commitment made when attending classes or individual yoga therapy sessions with Ajna Yoga College and to make any reasonable attempt to reschedule or cancel individual sessions with at least 48 hours notice.
-
Competence and Productivity
Timely Completion:
-
-
- Students are expected to complete assignments on or before the set timelines.
- Faculty is required to provide feedback on the assignments within the timelines announced to students and approved by the Senior Education Administrator.
- Staff is required to document any student and faculty records in the appropriate files with accuracy and without delay.
-
Untimely Completion:
-
-
- Students are urged to discuss (anticipated) delays with the faculty of that program module before the timeline is passed and agree to a timeline extension.
- Repeated delays of completions may result in failing the completion of a course.
- Not completing a student assignment will result in an incomplete mark on the Ajna Yoga 800-Hour Student Assessment Rubric, which results in a fail mark.
- Untimely feedback to students on their assignments (faculty) as well as delayed or inaccurate filing of student and faculty records (staff) may lead to discontinuation of their contract with Ajna Yoga.
- If faculty or staff feel they cannot complete their commitments in a timely fashion they should meet with one of the School Directors to discuss the circumstances of any delays and agree to a solution.
-
Level of competency regarding delivery of Yoga Therapy:
-
-
- Students must deliver yoga therapy assignments based on the outlined expectation by the faculty member.
- Faculty must assess student assignments using the course rubric and give feedback on the delivery of Yoga Therapy with the objective of improving student delivery of Yoga Therapy.
- Levels of competency regarding delivery of Yoga Therapy as established in the course rubrics for faculty are not negotiable.
- For students not meeting these standards may lead to a failing mark for that program model.
- For faculty not meeting these standards may be cause of dismissal or discontinuation of a contract.
-
Professionalism:
-
-
- Both students and faculty will at all times respect the IAYT Code of Ethics and Professional Responsibilities as well as the IAYT Scope of Practice.
- Ajna Yoga’s standards for professionalism that follow IAYT standards are not negotiable. A breach of those standards may lead to a warning, a probationary period or dismissal depending on the severity of the non-compliance.
-
Compliance with Supervision
-
-
- Students agree to be supervised for the duration of the training program by faculty.
- Faculty agree to be supervised for the duration of their contract by the Senior Education Administrator/School Director.
-
Expectations from students:
-
-
- Openness and willingness to the learning delivered through the 25 modules composing the Ajna Yoga’s 800-Hour Yoga Therapy Training.
- Acceptance and respect for the guidance and feedback from faculty members and instructors; relating to:
- Practical/Kinaesthetic/Demonstrations;
- Participation in group discussions and lectures;
- Written Assignments; and
- Practice teaching.
- Following all requirements outlined in the 800-Hour Student Handbook and Course Outline.
- Adherence to the standards for professionalism set out in the Ajna Code of Conduct.
- Complying with all policies that apply to students of Ajna Yoga.
- Adhering to all clauses set out in the Ajna Student Contract.
- Teaching practices (individual and as a group) as well as assisting in teaching (i.e. mentorships).
- Supervised Yoga Therapy Instruction.
-
Expectations from faculty:
-
-
- Openness and willingness to supervise students in accordance with the agreed upon curriculum, 800-Hour Student Assessment Rubric, contract agreement, and any applicable Ajna Yoga policies.
- Being prepared for the supervision of students.
- Following the 800-Hour Student Assessment Rubric when providing feedback relating to:
- Practical/ Kinaesthetic/Demonstrations;
- Participation in group discussions and lectures; and
- Written Assignments.
- Being willing to receive feedback from students and the School Director.
- Participating in professional development.
-
Supervision of students in the delivery of yoga therapy:
-
-
- Both, students and faculty will at all times respect the IAYT Code of Ethics and Professional Responsibilities as well as the IAYT Scope of Practice.
-
- Both students and faculty will follow the templates for supervision and communication for the delivery of supervised yoga therapy as outlined in the 800-Hour Student Handbook.
-
The outlined expectations are not negotiable. Non-compliance with the supervision standards may lead to a warning, a probationary period or dismissal depending on the severity of the non-compliance.
Dress-Code and Hygiene
-
-
- Students, faculty and staff are to present themselves in a professional image at all times. Clothes should be comfortable. Dress appearance should be accompanied by appropriate personal hygiene and cleanliness.
- The school facilities offer a scent-free environment referring to personal hygiene products as well as perfume.
- Using perfumed body products or strongly scented products for laundry, personal yoga props etc. should be avoided.
- Members of the school community who contravene these guidelines for dress-code, hygiene and a scent-free environment may be asked to remedy the contravention or to leave the premises until compliance can be assured.
-
Lawful and Honest Conduct
-
-
- All members of the school community are expected to conduct themselves in a mature, civil, respectful manner and must:
- Comply with all federal, provincial, and municipal laws
- Comply with all applicable School policies
- Respect Ajna Yoga College and members of its school community
- Students and faculty are expected to demonstrate academic honesty and integrity at all times.
- Plagiarism may be intentional or unintentional; it is defined as presenting another person’s intellectual property (words, images, ideas) as one’s own. Plagiarism can be avoided by including references and sources for all materials used.
- Cheating involves using dishonest, disrespectful, irresponsible, untrustworthy or unfair methods in order to complete one’s assignments or exams.
- Academic dishonesty including plagiarism and cheating are not acceptable; they are considered dishonest and un-professional and will have serious consequences.
- Incidence of suspected academic dishonesty will be referred to the Senior Educational Administrator for review and may result in a warning, probation period or dismissal depending on the severity of the incidence.
- All members of the school community are expected to conduct themselves in a mature, civil, respectful manner and must:
-
Confidentiality and Privacy
Ajna Yoga collects students’ personal information to:
-
-
- Maintain student records as required by PTIB (Private Training Institute Branch, British Columbia Government in accordance with the Private Training Act).
- Maintain student records as required by Student Aid BC for accredited schools.
- Maintain student records in accordance with the regulations setting out IAYT accreditation standards
- Keep students/graduates informed of activities of the school.
- Issue form T2202A in accordance with Canada Revenue Agency.
-
Students’ personal information is not used for any other purpose.
Ajna Yoga collects staff and faculty personal information to:
-
-
- Administer pay and tax information in accordance with Canadian and British Columbia laws and regulations
- Maintain faculty records in accordance with the regulations setting out IAYT accreditation standards
- Verify, track and update relevant qualifications, credentials and professional training
- Create website information on faculty members, their credentials, specialties and bios
-
Faculty and staff personal information is not used for any other reason.
Ajna Yoga collects client personal information to:
-
-
- Administer client accounts receivable and payable
- Provide safe yoga therapy
-
Ajna Yoga does not use personal information for any other purpose and will not share any personal information with any third party or without consent of the owner of the personal information, unless required by law.
Ajna Yoga’s Privacy Policy includes a retention and destruction schedule of any personal information that is collected from the school community.
No member of the school community shall:
-
-
- Collect information that is not necessary for their role with Ajna Yoga Inc. or the Ajna Yoga College and for providing professional and safe Yoga Therapy.
- Share private or personal information or information pertaining to Ajna Yoga without prior authorization.
- Store information unsafe places such as unlocked rooms, devices or filing cabinets.
- Collect or retain information against Ajna Yoga’s retention or destruction policy that outlines what happens to records and information that are no longer required.
-
Care and Maintenance of Property
-
-
- All members of the school community are expected to treat the school property with respect and care.
- School property includes: the studio rooms and facilities, all props, computer and internet equipment, any other content at the facilities, as well as intellectual property of Ajna Yoga.
- Care includes using school property for their intended use, cleaning, folding and sorting/placing used props into the provided storage spaces at the facilities.
- Misusing, destroying, defacing or damaging any school property is not acceptable and may result in a warning, probation period or dismissal depending on the severity of the incidence.
-
Appropriate Behaviour and Conduct
-
-
- Students, faculty and staff are expected to abide by Ajna Yoga’s Statement of Ethics that follows the Yamas and Niyamas of the Sutras of Pantajali as well as the IAYT Code of Ethics and Professional Responsibilities.
- Students and clients are expected to respect the rights and dignity of the entire school community when attending Ajna Yoga College program offerings.
- Students are expected to demonstrate professional and ethical conduct when joining any Ajna Yoga College activity.
- Demeaning, defense-arousing, attention-seeking, gossiping, discriminatory, disrespectful, disruptive, and dishonest behaviors are not considered professional or ethical as they demonstrate disrespect and are not constructive in a positive learning environment.
- Disrespectful and criminal behavior, sexual misconduct and disrespect for Ajna Policies are not acceptable and not tolerated.
- Any conduct which is determined to be detrimental or damaging to any member of the school community will not be tolerated and may lead to a warning, probation period or dismissal depending on the severity of the incidence.
- Ajna Yoga’s Sexual Misconduct Policy, Respectful Treatment of Student Policy, Code of Conduct will be enforced.
- Faculty may also include additional expectations to their handouts and course materials as long as they are complementary to the course syllabus and the Student Assessment Rubric.
- Students are expected to support the positive learning culture and the safe, non-threatening, non-judgmental and enjoyable environment fostered at the Ajna Yoga College.
- Faculty is welcomed to jointly with students create a classroom agreement that supports such values as respect, professionalism, social responsibility and any other supportive expectations for the program model they are teaching.
-
Such a “Classroom Agreement” may include the following behaviours:
-
-
- Punctuality and the consequence of tardiness including entering or not a class that has already started;
- Taking ownership and responsibility one’s behaviours;
- Outline of respectful behaviour that is supportive of learning:
- Not interrupting others when they speak;
- Embracing diverse perspectives and ideas during discussions;
- Being an active and empathetic listener; and
- Speaking one person at a time (without sidebar conversations).
- Participatory conduct:
- Contribute to discussions and make relevant contributions;
- Demonstrate mutual respect for everyone in the room; and
- Seek clarification in case of questions.
- Respect others’ right to privacy for what is shared or comes to light during class.
-
Compliance with the Law
The following British Columbia Laws are applicable to the Ajna Program:
-
-
- Workers Compensation Act and Occupational Health and Safety Regulations
- Personal Information and Protection Act (PIPA)
- Private Training Act (PTA)
- Human Rights Code of British Columbia
-
Ajna Yoga’s Code of Conduct, Sexual Misconduct Policy, Respectful Treatment of Student Policy, as well as all other policies will be enforced.
Ajna Yoga may notify municipal, provincial, or federal authorities where the Owners/Directors feel that unacceptable behaviour is beyond the framework of its own policies and falls in the jurisdiction of any of these authorities.
Non-impairment
-
-
- Alcohol, or any mood-altering substances are not to be brought to school premises unless exceptional permission has been granted by the Owners/Directors.
- All members of the school community are expected not to be under the influence of such substances when attending Ajna Yoga program offerings.
- Being under the influence of alcohol or any mood-altering substances during class or any other activities related to the Ajna 800-Hour Yoga Therapist Training will not be tolerated.
- Members of the school community who contravene the non-impairment provisions of the Ajna Code of Conduct may be asked to leave immediately and a subsequent meeting with the Senior Education Administrator will be arranged to discuss the incident.
- Depending on the severity of the contravention a warning, probation or dismissal will be initiated
-
Conflict of Interest
The Ajna Yoga Conflict of Interest Policy outlines the parameters of conflict of interest for faculty, instructors and staff of Ajna Yoga.
Guidelines for what may form a conflict of interest:
-
-
- A situation, where a faculty member’s, instructor’s or staff’s private affairs or financial interests are in conflict with their work duties, responsibilities and obligations, or result in a public perception that a conflict exists;
- A situation or circumstances, which could impair the faculty member’s, instructor’s or staff’s ability to act in the interest of Ajna Yoga Inc., Ajna Yoga clients or the Yoga Therapy profession;
- Circumstances, where the actions of a faculty member, instructor or staff would compromise or undermine the trust that the public places in Ajna Yoga Inc., the Ajna Yoga College and its school community.
-
Client relationships:
-
-
- All faculty members, instructors and staff are to understand the client’s vulnerability in a teacher/therapist relationship and must act in accordance with their professional code of ethics. This includes recognition that personal relationships outside the scope of their professional roles are not in the best interest of either party or Ajna Yoga and may contravene their professional code of conduct.
- This is commonly refereed to as Duty of Care and it serves the protection of clients and students
- Faculty members, instructors and staff must seek appropriate professional assistance for any personal issues that may impair their ability to practice safely and effectively.
- Conflict of interest situations between a faculty member, instructor or staff and students or clients are investigated immediately and resolved in accordance with existing Ajna Yoga policies and the IAYT Code of Ethics and Professional Responsibilities.
-
Breach of conflict of interest:
-
-
- Faculty members, instructors and staff are required to consult with the owners of Ajna Yoga Inc. whenever they have any question as to whether a particular circumstance may place them in a conflict of interest.
-
Acceptable Use of Technology and Internet during the Program
-
-
- All members of the school community must put their cell phones on silent (not vibrate) and put them away during class! Special exceptions may be granted for first responders or in other exceptional personal circumstances.
- During program delivery, the use of computers, tablets and cellphones may be allowed as part of the learning and assignment activities. To give this permission is at the discretion of each instructor/faculty member.
- The internet access provided by Ajna Yoga is intended to support the learning and program activities rather than personal use.
- Excessive use of the internet for private purposes is prohibited.
- Disregard of these conduct guidelines or abuse of the Internet connection provided may lead to warnings or in severe cases the storage of devises in a secure place during class time.
-
Compliance with the Code of Conduct
All members of the school community are expected to comply with this Code of Conduct as it applies to them.
-
-
- Students who do not meet the expected code of conduct will be subject to the procedures outlined in the Ajna Yoga Student Code of Conduct and Dismissal Policy which may include immediate dismissal from the Ajna Yoga College depending on the severity of the misconduct.
- Concerns related to a student’s conduct shall be referred to the Senior Educational Administrator to process in accordance with this Policy.
- The Senior Educational Administrator will be conducting the procedures and investigations as outlined in the policy and will meet with the student and do one of the following:
- Determine that the concern(s) were not substantiated;
- Determine that the concern(s) were substantiated, in whole or in part, and either:
- Give the student a warning setting out the consequences of further misconduct;
- Set a probationary period with appropriate conditions; or
- Recommend that the student be dismissed from the Institution.
- Documentation of the outcome will be given to the student, and placed in the Ajna Yoga College files as provided for in the policy.
- Faculty who do not comply with the Code of Conduct will meet with the Senior Educational Administrator or one or both School Directors to determine the nature and severity of the non-compliance or violation.
- Ajna Yoga will:
- Determine that the concern(s) were not substantiated; or
- Determine that the concern(s) were substantiated, in whole or in part, and decide whether it is possible to continue a professional relationship or if terminating the contract is in the best interest of Ajna Yoga Inc. and Ajna Yoga College
-
Policies related to the Code of Conduct
Ajna Policies:
-
-
- Admissions Policy
- Attendance Policy
- Conflict of Interest Policy
- Dispute Resolution/ Grades Appeal Policy
- Health and Safety Policy
- Instructor Development Policy
- Privacy Policy
- Refund Policy
- Respectful and Fair Treatment of Student Policy
- Sexual Misconduct Policy
- Student Code of Conduct and Dismissal
- Transfer Credit Policy
-
Reporting Violations
Any member of the school community has the right to report a violation of this Code of Conduct to one of Ajna Yoga’s School Directors. Together they will decide who is be best suited to investigate the reported violation in accordance with the established policies or refer the investigation to the Senior Educational Administrator.
-
-
- At the end of the investigation Ajna Yoga represented by one or both of the School Directors will:
- Determine that the concern(s) were not substantiated;
- Determine that the concern(s) were substantiated, in whole or in part, and either:
- Give the student or faculty a warning setting out the consequences of further misconduct;
- Set a probationary period with appropriate conditions; or
- Terminate the contract (faculty or staff) or dismiss the student
- In case, an unsubstantiated violation was brought forward, the Senior Educational Administrator, or one or both of the School Directors will also meet with the person who reported the violation originally to discuss the findings of the investigation and determine, if any further steps will be required.
-
Dissemination
This Code of Conduct will be placed on the Ajna Yoga Website( https://ajnayoga.ca/ajna-yoga-policies/)and will be included as part of student, faculty and staff contracts with Ajna Yoga Inc.
It is also part of the 800-Hour Student Handbook.